Tuesday, August 7, 2012

10 Ways To Retaliate Against Bad Customer Service

Hell hath no fury like a customer scorned.

We've all been there: that hour-long phone call with a customer service rep that concluded only with a dropped call; that assembly-required bookshelf that came packaged without the necessary nuts and bolts; that time your cable provider left you without Internet for weeks on end. Poor customer service can drive us all mad.

What kind of power do you, the consumer, have when it comes to retaliation? A quick tweet or blog post about a bad experience can get a company's attention. But some customers find even more stinging ways to get revenge for a bad customer service experience.

Here are the 10 craziest tales of customers retaliating against poor service:

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